Francesco Silver

Ciao! I'm Francesco D'Argento, a physiotherapist from Bari, in southern Italy. I've always had a strong passion for design, tech, art, and photography.

I have always cultivated those passions, especially in Milan (Italy).
When I moved to Copenhagen (Denmark) in 2015, I joined the faculty of "Multimedia Design and Communication".
I'm now based in Amsterdam (The Netherlands) and working as a "Customer Journey Expert" at ING Bank.

CHANGE EXPERT

Key responsibilities in applying Lean methodology in eliminating wastes from processes.

KNOWLEDGE MANAGEMENT

Applying methodologies in growing as a learning organization through proper departmental Knowledge Sharing and upskilling learning paths.

EFFECTIVE COMMUNICATION

Facilitate and make effective any form of communication on the available platforms.

COMMUNITY MANAGEMENT

Ensure the engagement of colleagues through ad-hoc communication strategy.

UX/UI EXPERT

Focus on the visual side and the user experience of website, mobile application, and software.

EVENTS PLANNING

Organize from a to z, live and online events (webinars, team building activities, training events, ESG proposals, ...).